Most items purchased on ShopNest can be returned within 7 days of delivery, as long as they are unused and in their original packaging.
Go to your Order History, select the order, and choose "Request Return." Our team will review the request and coordinate with the seller on your behalf.
Once a return is received and inspected, refunds are issued to your original payment method. Refund processing can take 5–10 business days depending on your bank.
Certain items — such as personal care products, perishable goods, and custom-made items — cannot be returned unless they arrive damaged or defective.
Contact us any time at support@shopnest.com or visit our Contact page.